Elyse Muir

I have been working with iLabor for over 5 years. I would say their biggest asset is their customer success team. Each member of the team is very knowledgeable, helpful and personable. They are such a joy to work with. They take the time to address every issue no matter how big or small.  Given our long-standing relationship I have asked a lot from

iLabor over the years; from major tech changes to adjusting process flows. The team has always met to understand the ask and implement it any way they can. My team is a very dynamic and complex group but that has never stopped the iLabor team from navigating our procedures and implementing best practices. The new features they have implemented such as Supplier360 have given us a space to track data that we did not previously have. In fact, we are in the midst of designing processes around some of the features to best utilize them. The iLabor tool itself is easy to navigate for both clients like us and the vendor companies. It helps give better visibility into job coverage and candidate status. If there is a company struggling with that then this is a great tool to implement!